Delivery Information

Delivery Information
 
Wood World Furniture have our own driver/courier to deliver products to you.
Our truck delivery charges start at $35.00 depending on where you live
 
What is an Estimated Delivery Date?
Most order will be shipped in 2~4 working days if item in stock. Please note that this is not a guaranteed delivery date for your order. Alternatively, you will be advised the estimated date for the delivery. We do try to meet the estimated delivery dates, however there are times where we are unable to do this and your delivery date will be different.
 
What is included in the truck delivery service?
-A two-person delivery team if we classify as ‘large’ deliveries.
-Deliver your order into your home (ground floor only), into the room of your choice
-Upstairs delivery (Additional Charges may apply)
-Removal of old appliances or mattress if needed (Additional charges may apply. Scheduling this service in advance is required.)
 
 
Delivery Charge Rate
 

1) 15km or less from our Villawood factory: our charge is $35 per ground floor delivery. Free freight is offered for orders over $999 per purchasing and delivery distance less than 15KM from our location. (The delivery rate is for ground floor only.)

2) Additional $30 charges will apply for upstairs delivery.

3) Over 15km please make contact us for a quote. 

* Special fixed rate for delivery to Wollongong: One man delivery $100.00 per delivery (ground floor)
 
Who needs to accept or sign for my delivery?
 
Either you or your representative/proxy that is 18 years of age or older, must be present to receive the merchandise at the agreed upon day and time window.
If no one is available to receive the delivery, a re-delivery fee may be applied to your order.
 
In most cases,driver will give you a ring prior to delivery. If you agree to leave in the front door, you must leave a authority letter there to indicate this. We will not be able to be responsible for the loss after delivered. 
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